1. Introduction

Welcome to Reevlo. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our social video platform.

2. Information We Collect

2.1 Information You Provide

• Account information (username, email, profile picture)
• Content you create (videos, comments, messages)
• Payment information (processed securely through Stripe)
• Profile information and preferences

2.2 Automatically Collected Information

• Device information and IP address
• Usage data and interaction patterns
• Cookies and similar tracking technologies
• Location data (if you grant permission)

3. How We Use Your Information

• To provide and improve our services
• To process payments and transactions
• To send you notifications and updates
• To personalize your experience
• To ensure platform safety and security
• To comply with legal obligations

4. Data Sharing and Third-Party Services

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

• With Your Explicit Consent: We may share your data when you have given us explicit permission to do so
• Legal Obligations: We may disclose your data to comply with applicable laws, regulations, legal processes, or government requests
• Safety and Security: We may share data to protect our rights, property, or safety, or that of our users or others
• Service Providers: We may share data with trusted third-party service providers who assist in our operations (e.g., hosting, payment processing, analytics) under strict confidentiality agreements and data processing agreements
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data under applicable data protection laws, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA), and other regional privacy laws.

5.1 Your Rights Include:

• Right of Access: You have the right to request access to your personal data and receive a copy of the data we hold about you
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data
• Right to Erasure ("Right to be Forgotten"): You have the right to request deletion of your personal data under certain circumstances
• Right to Restrict Processing: You have the right to request that we limit how we use your personal data
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller
• Right to Object: You have the right to object to processing of your personal data for certain purposes, including direct marketing
• Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw your consent at any time
• Right to Opt-Out: You can opt-out of marketing communications at any time through your account settings or by contacting us

5.2 Exercising Your Rights

To exercise any of these rights, please contact us through:

• Your account settings (for certain requests like data export or marketing opt-out)
• Email: privacy@reevlo.com
• Our Help Centre support system

We will respond to your request within 30 days (or as required by applicable law). We may need to verify your identity before processing certain requests to protect your privacy and security.

6. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure authentication, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Cookies

We use cookies to enhance your experience, analyze usage, and support our services. You can manage cookie preferences through your browser settings or our cookie consent banner.

8. Children's Privacy

Our platform is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Account Data: Retained while your account is active and for a reasonable period after account deletion to comply with legal obligations
• Content: User-generated content (videos, comments) may be retained even after account deletion if required by law or if the content is subject to legal proceedings
• Transaction Records: Financial and payment records are retained as required by applicable financial regulations (typically 7 years)
• Legal Compliance: We may retain certain data longer if required by law, court order, or to resolve disputes

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this privacy policy, including:

• Using standard contractual clauses approved by data protection authorities
• Ensuring service providers comply with applicable data protection laws
• Implementing appropriate technical and organizational security measures

By using our platform, you consent to the transfer of your data to countries outside your country of residence, including the United States, where our servers and service providers may be located.

12. Contact Us

If you have questions about this privacy policy, wish to exercise your data protection rights, or have concerns about our data practices, please contact us:

We will respond to your inquiry within 30 days as required by applicable data protection laws.